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PRIVACY POLICY

1. GENERAL

Use of the web pages and services provided to the visitor/user, from the website https://elenasdayspa.gr/ owned by "Elena's Day Spa" hereinafter "Company", requires your legal consent to the privacy policy regarding the protection of personal data of this website. Therefore, the visitor/user should carefully read the content of this page before using the services of our website. If you do not agree, you should leave it and not use any of the Services and its content.
The privacy policy may change from time to time according to law or industry developments. We will not explicitly notify customers or users of our website of these changes. Instead, we advise you to check this page from time to time for any changes to this Privacy Policy. Your continued use of the https://elenasdayspa.gr/ website even after any changes to the Privacy Policy constitutes your unconditional acceptance of these terms. 

2. Protection of personal data
Collection of personal data

We collect and process your personal data only when absolutely necessary.
We will never sell, rent, distribute or publish your personal data.
If you are under 16 years old, you must have your parents' consent before using the services of this website.

Related legislation

Along with our internal computer system, this website is designed to comply with the following laws/rules regarding the protection of users' personal data:

European Union Data Protection Directive (1995) (DPD)
European Union (EU) General Data Protection Regulation 2018 (GDPR)

What information is collected by this website and why it is collected

This website collects and uses personal information for the following purposes:

Tracking the visit to the website

Like most websites, we use Google Analytics (GA) to track user activity.With this data we can determine the number of people using our site, better understand how we find our site and how we use our site, and see the roots of our site. Although GA records data about your geographic location, device, browser and operating system, none of this information allows you to know us personally. GA also records your computer's IP address, which may be used to identify you, but Google does not provide us with access. We believe that Google is a third party data processor and complies with the provisions of EU law.

Forms of communication and e-mail links

If you choose to contact us using a contact form or link from our emails, the data we provide will not be stored, transferred or processed by our third party data processor (our third party data processor) as set out in the third party data processor section. This data will be sent to us by email using the Smtp protocol. Our Smtp servers are protected by a Tls security protocol, which means that email content is encrypted before it is sent over the Internet. E-mail content is decrypted by our machines here in the office. Cookies are delicious.

What are cookies?

The term "cookies" means small data files consisting of a series of textual information that the website sends to a browser located on the computer's hard drive, temporarily during the visit session, or sometimes for a long period of time, depending on the type of cookie. Cookies perform a variety of features (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most web sites and are used by the majority of webmasters. Each cookie on your computer is different and stores certain anonymous information. A cookie usually contains information about the field of origin as well as how long it will last.

Types of Cookies

The main types of cookies that websites may use are listed below.

Visit cookies (session cookies)
Visit cookies are temporary cookies that remain in your browser's cookie file only while you are visiting and are deleted when you close your browser. These cookies will remain in your device's browser even after you close it, sometimes for a year or more.

Permanent cookies (persistent cookies)
Persistent cookies are used when the website administrator needs to remember who you are for future visits. To remember your username or preferences related to site parameters, please enter them below.

First-party cookies (First-party cookies)
These are cookies that are installed in your browser and/or on your device's hard drive by the website you are visiting. We will assign you a unique ID so that we can track your browsing of the site. Website operators often use first-party cookies to manage visits and for identification purposes.

Third-party cookies (Third-party cookies)
These cookies are used by third party websites, such as social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third party cookies.

Cookies on this website and how to manage them

This site uses cookies to improve the visitors' experience of using the site. Site functions will be significantly affected if they are disabled or do not agree to the use of cookies.
Below is information about the third-party cookies we use on this website, including the effects of disabling and turning them off on the site's functionality. For more information on how to manage specific types of cookies or how to control or delete them, please see www.aboutcookies.org.

Google Analytics Cookies

Google Analytics cookies are analytics/performance tracking cookies that allow you to collect anonymous information about how you use our website. These cookies can tell us about the number of visitors to the site, the time and duration of access, as well as provide us with information about how visitors browse different parts of the site. This information helps to improve the way our website works.
The information collected by Google Analytics cookies about our website is transferred to and stored on Google's servers in accordance with Google's Privacy Policy.
For more information about Google Analytics, click https://support.google.com/analytics/answer/6004245. You can turn off Google Analytics tracking by clicking https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB
If you disable these cookies, your use of the website is not counted and is not used in the statistical data we collect to improve the services we offer through the website. The functionality of the website is not affected.

3.Cookies from video service providers (Google, Vimeo, DailyMotion etc.)

These providers may place cookies on your device if you watch videos on our website provided by us as an external service. If you disable these link identifiers, you may not be able to view video clips embedded from our website.

Cookies from social networks

Third party social networks may place cookies on your device if you choose to share material from our website with them by clicking on one of the embedded "share" buttons. If you disable these cookies, you will not be able to share content.

About the server of this website

All internet traffic (file transfer) between this website and your browser is encrypted and transferred via the HTTPS protocol using the SSL (Secure Sockets Layer) security protocol.

Data breaches

In order to keep your personal data in our database, all necessary measures will be taken to safeguard it.
We have notified any unlawful breach of this website's database or the database of any third party data processing entity to any directly concerned person, as well as the authorities and authorities within 72 hours after the breach, provided that it is obvious that the personal data stored in an identifiable form has been stolen.

4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.